Privacy Policy

PRIVACY POLICY

Christie in Coimbra Last updated: March 2026

1. Who We Are

Christie in Coimbra is an international relocation consultancy and real estate advisory service operated by Christie Peters, based in Coimbra, Portugal. We help Americans relocate to and purchase or rent property in Portugal.

For the purposes of this policy, Christie in Coimbra is the data controller responsible for your personal data.

Contact: in**@***************ra.com Website: christieincoimbra.com

2. What Personal Data We Collect

We collect the following categories of personal data:

Contact and identity information — your first name and email address when you download a free guide or subscribe to our mailing list through our website forms.

Appointment and inquiry information — your name, email address, phone number if provided, and the details of your inquiry when you book a discovery call or submit a contact form.

Real estate inquiry information — details you provide relating to your property search, relocation requirements, budget, and timeline when you engage with our real estate advisory services.

Technical and usage data — your IP address, browser type, device type, pages visited, time spent on pages, and referral source, collected automatically when you visit our website.

3. How We Collect Your Data

We collect your personal data in the following ways:

Directly from you when you complete a form on our website, download a free guide, book an appointment, or send us an email inquiry.

Automatically through Google Analytics and website cookies when you visit and browse our website.

4. How We Use Your Data

We use your personal data for the following purposes:

To deliver the free guide or resource you requested and to send you the email confirmation containing your download link.

To respond to your inquiry or appointment request and to provide the relocation and real estate advisory services you have engaged us for.

To send you occasional updates, market insights, and information about our services via email, where you have consented to receive these communications.

To analyze website traffic and user behavior through Google Analytics in order to improve our website and understand how visitors engage with our content.

To comply with our legal obligations as a business operating in Portugal under Portuguese and European Union law.

5. Our Legal Basis for Processing Your Data

Under the General Data Protection Regulation (GDPR), we process your personal data on the following legal bases:

Consent — when you submit a form on our website to download a free guide or subscribe to our mailing list, you are giving us your consent to send you the requested resource and related communications. You may withdraw your consent at any time by clicking the unsubscribe link in any email we send you.

Contractual necessity — when you engage our relocation or real estate advisory services, we process your data as necessary to fulfill our obligations under that service agreement.

Legitimate interests — we use Google Analytics to understand how our website is used and to improve the experience for visitors. This processing is based on our legitimate interest in operating and improving our business, balanced against your right to privacy.

Legal obligation — we may process your data where necessary to comply with applicable Portuguese and European Union law.

6. Google Analytics and Cookies

Our website uses Google Analytics, a web analytics service provided by Google LLC. Google Analytics uses cookies — small text files placed on your device — to collect information about how visitors use our website. This information is transmitted to and stored by Google on servers which may be located outside the European Union.

The information collected includes pages visited, time spent on the website, the source of your visit, and general geographic location based on IP address. We use this data solely to analyze website traffic and improve our content and services. We do not use Google Analytics data to identify individual users.

You can opt out of Google Analytics tracking at any time by installing the Google Analytics opt-out browser add-on, available at tools.google.com/dlpage/gaoptout.

Our website also uses functional cookies necessary for the operation of our contact forms and email subscription forms. These cookies do not track your browsing activity across other websites.

By continuing to use our website you consent to the use of cookies as described in this policy. You may disable cookies through your browser settings at any time, though this may affect the functionality of certain features on our website.

7. Email Communications

If you subscribe to our mailing list or download a free guide from our website, you will receive an automatic email delivering your requested resource. You may also receive occasional emails containing relocation insights, market updates, and information about our services.

Every email we send includes an unsubscribe link. You may opt out of receiving future emails at any time by clicking that link. Your request will be processed immediately and you will receive no further marketing communications from us.

Unsubscribing from our mailing list does not affect our ability to contact you in connection with an active service engagement.

8. How Long We Keep Your Data

We retain your personal data only for as long as necessary for the purposes described in this policy.

Email subscriber data is retained for as long as you remain subscribed to our mailing list. Upon unsubscribing your data is removed from our active mailing list within 30 days.

Inquiry and appointment data is retained for a period of two years from the date of your last communication with us, after which it is securely deleted unless an ongoing service relationship requires longer retention.

Real estate and relocation client data is retained for five years from the conclusion of our service engagement in accordance with Portuguese legal and regulatory requirements applicable to real estate transactions.

Website analytics data collected through Google Analytics is retained in accordance with Google’s data retention policies. We have configured our Google Analytics account to retain user and event data for 14 months.

9. Who We Share Your Data With

We do not sell your personal data to third parties under any circumstances.

We share your data only with the following categories of service providers where necessary to operate our business:

MailPoet — our email delivery platform, which processes subscriber data to deliver emails on our behalf. MailPoet operates in accordance with GDPR requirements.

Google LLC — which processes website analytics data through Google Analytics as described in Section 6.

SimplySchedule Appointments — which processes your name and email address when you book a discovery call or appointment through our website.

Professional service providers — including licensed immigration attorneys, tax advisors, and notaries, with whom we may share relevant details of your relocation inquiry where you have engaged us to coordinate these services on your behalf and where sharing is necessary to fulfill that engagement.

We require all third party service providers to handle your data in accordance with applicable data protection law.

10. International Data Transfers

Christie in Coimbra is based in Portugal and operates within the European Union. Some of our service providers, including Google LLC, are based in the United States. Where your data is transferred outside the European Economic Area, we ensure that appropriate safeguards are in place in accordance with GDPR requirements, including Standard Contractual Clauses where applicable.

As our primary client base consists of individuals based in the United States, data you provide to us may be processed in both the European Union and the United States in the course of delivering our services.

11. Your Rights Under GDPR

If you are located in the European Union or European Economic Area, you have the following rights regarding your personal data:

The right to access — you may request a copy of the personal data we hold about you at any time.

The right to rectification — you may request that we correct any inaccurate or incomplete personal data we hold about you.

The right to erasure — you may request that we delete your personal data where there is no legitimate reason for us to continue processing it.

The right to restrict processing — you may request that we restrict the processing of your personal data in certain circumstances.

The right to data portability — you may request that we provide your personal data to you in a structured, commonly used, and machine-readable format.

The right to object — you may object to our processing of your personal data where we are relying on legitimate interests as our legal basis.

The right to withdraw consent — where we are processing your data based on your consent, you may withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

To exercise any of these rights, please contact us at in**@***************ra.com. We will respond to your request within 30 days. We may need to verify your identity before processing your request.

12. Data Security

We take reasonable technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Our website uses SSL encryption for all data transmitted between your browser and our server. Access to personal data within our systems is restricted to authorized personnel only.

No method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security. In the event of a data breach that is likely to result in a risk to your rights and freedoms, we will notify you and the relevant supervisory authority in accordance with our obligations under GDPR.

13. Children’s Privacy

Our website and services are directed exclusively at adults. We do not knowingly collect personal data from individuals under the age of 18. If you believe we have inadvertently collected data from a minor, please contact us immediately at in**@***************ra.com and we will delete it promptly.

14. Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices, services, or applicable law. When we make material changes we will update the Last Updated date at the top of this page. We encourage you to review this policy periodically. Your continued use of our website following any changes constitutes your acceptance of the updated policy.

15. Contact Us

If you have any questions about this privacy policy or how we handle your personal data, please contact us at:

in**@***************ra.com

www.christieincoimbra.com